Privacy Policy

Effective Date: February 22, 2025

1. Introduction
Welcome to EnergyWize Solutions Inc. (“Company”, “we”, “our”, “us”). We are committed
to protecting your personal information and your right to privacy. This privacy policy
explains how we collect, use, disclose, and safeguard your information when you visit our
website, use our services, or otherwise interact with us. If you have any questions or
concerns about our policy or our practices with regard to your personal information, please
contact us at energywizesolutions@gmail.com.

2. Information We Collect
We collect personal information that you voluntarily provide to us when you register on our
website, express an interest in obtaining information about us or our products and services,
participate in activities on our website, or otherwise contact us.
The personal information that we collect depends on the context of your interactions with
us and the website, the choices you make, and the products and features you use. The
personal information we collect may include the following:

• Personal Information Provided by You: Names, phone numbers, email addresses,
mailing addresses, job titles, and other similar information.

• Payment Data: Data necessary to process payments if you make purchases, such as
your payment instrument number (e.g., credit card number) and the security code
associated with your payment instrument.

• Log and Usage Data: IP addresses, browser types, operating systems, and access
times to improve our website and services.

3. Legal Basis for Processing Personal Data
We process your personal data based on one or more of the following legal grounds:
• Legitimate Business Interest: When processing is necessary for our business
operations, such as improving services, preventing fraud, or marketing.
• Contractual Necessity: When processing is required to fulfill a contract with you.
• Legal Compliance: When required by law to retain or disclose information.
• Consent: When you provide explicit consent for specific data uses.

4. How We Use Your Information
We use personal information collected via our website for a variety of business purposes
described below. We process your personal information for these purposes based on our
legitimate business interests, contractual obligations, legal requirements, and/or your
consent:
• To send administrative information to you: This includes product, service, and
feature updates, as well as changes to our terms, conditions, and policies.
• To protect our services: Ensuring the security of our website and preventing
fraudulent activities.
10F Tower 1 Paseo De Roces, Chino Roces Ave., Brgy Pio del Pilar, Makati City 1230
Tel No. 02-8661 5909 Mobile No. 0927-5151817
email: energywizesolutions@gmail.com
• To enforce our terms, conditions, and policies: Compliance with legal and regulatory
requirements.
• To respond to legal requests and prevent harm: In case of subpoenas or legal
requests, we may need to inspect our data.
• To fulfill and manage orders: Processing purchases, payments, returns, and
exchanges.
• To administer prize draws and competitions: If you participate in promotional
events.
• To deliver and facilitate the delivery of services: Ensuring that requested services
are provided efficiently.
• To respond to user inquiries and offer support: Addressing your concerns and
troubleshooting issues.

5. Will Your Information Be Shared with Anyone?
We only share information with your consent, to comply with laws, to provide you with
services, to protect your rights, or to fulfill business obligations. Specifically, we may need to
share your data with:
• Service Providers: Third-party vendors, service providers, contractors, or agents who
assist in service delivery.
• Business Transfers: In case of a merger, sale, or acquisition of our company.
• Legal Obligations: If required to comply with laws, court orders, or governmental
requests.
• International Data Transfers: If data is transferred outside the Philippines, we
ensure that necessary safeguards are in place to protect your privacy.

6. Data Retention Policy
We retain personal information for as long as necessary to fulfill the purposes outlined in
this policy unless a longer retention period is required by law. Specifically:
• Customer information related to transactions is retained for at least five (5) years as
required by financial regulations.
• Data collected for marketing purposes is retained until you opt out or withdraw
consent.

7. How Do We Keep Your Information Safe?
We have implemented appropriate technical and organizational security measures to
protect your personal information. These measures include encryption, secure servers, and
access controls. However, no method of transmission over the Internet or electronic storage
is 100% secure, and we cannot guarantee absolute security.

8. Breach Notification
In case of a data breach that may affect your personal information, we will notify you and
relevant authorities as required by the Data Privacy Act of 2012. We will take immediate
action to mitigate risks and secure affected data.

9. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the
privacy policies or practices of these external sites. We encourage you to review their
policies before providing any personal data.
10F Tower 1 Paseo De Roces, Chino Roces Ave., Brgy Pio del Pilar, Makati City 1230
Tel No. 02-8661 5909 Mobile No. 0927-5151817
email: energywizesolutions@gmail.com

10. Do We Collect Information from Minors?
We do not knowingly collect or solicit data from children under 18 years of age. If we
become aware of such data collection, we will take steps to delete it promptly.

11. Your Privacy Rights
Under the Data Privacy Act of 2012, you have the right to:
• Access your personal data.
• Request correction or deletion of your data.
• Object to or restrict data processing.
• Withdraw consent at any time.
• Data portability (request your data in a commonly used format).
• File a complaint with the National Privacy Commission (NPC) if your data privacy
rights are violated.
To exercise your rights, please contact us at energywizesolutions@gmail.com .

12. Cookies and Tracking Technologies
Our website may use cookies and similar tracking technologies to enhance user experience.
Users can manage cookie preferences through their browser settings.

13. Controls for Do-Not-Track Features
Our website currently does not respond to “Do-Not-Track” (DNT) signals from web
browsers. If such a standard is adopted in the future, we will update our privacy policy
accordingly.

14. Updates to This Policy
We may update this privacy policy from time to time. Changes will be posted on our
website, and we encourage you to review the policy periodically.

15. Contact Us
If you have questions or comments about this policy, you may contact us:
EnergyWize Solutions Inc.
10F Tower 1 Paseo De Roces, Chino Roces Ave., Pio del Pilar, City of Makati, Metro Manila 1230
Phone: 0927 5151817 | +632 8661 5909
Email: energywizesolutions@gmail.com